About Us
MyDesignBytes is an HD Group, LLC company. Located in Hayward, California and was founded in 2001; we are a professional website design and web development company providing a full range of web services including high-class website development, custom web programming from a simple web page to the complex solutions, e-commerce solutions, CMS (Content Management Systems) and search engine friendly website design – SEO (Search Engine Optimization).
MyDesignBytes & HD Group, LLC strives to provide the highest level of service for every customer we have, and makes the development of long standing relationships a priority. Our staff has an in-depth experience in creating professional and complete Internet solutions. Whether it is simply to design a small website to provide your companies brand to the Internet, or the design of a full blown e-commerce site, we can assist your company with a step in the right direction.
We are a current member of the Hayward Chamber of Commerce, proud member of Better Business Bureau, and Better Business Bureau Online Program. When you buy any of our services, you can buy with confidence.
Our Mission
Our mission is to establish long-term customer relationships based on trust and a commitment to produce the best website design and web development. Our goal is to be a leader in customer satisfaction and to become a successful company by increasing customer loyalty. To achieve our goal we must create a positive user experience, maintain a low volume of requests for technical assistance with current clients, and to maximize our organization's ROI (return on investment) through targeted marketing.
We serve our clients–big or small–with the same passion, integrity, loyalty and effectiveness as possible, without the high expense normally associated with these types of services. All of our programs are designed to accomplish our mission and live up to the expectation our clients have entrusted in us.
We believe every business, from small to large, should have some representation of their company online. With this in mind, we are willing to work with any company, under any kind of budget to make their site present in today's market place.
Why Choose Us
There are many design companies out there who can provide you with a simple website design, but we believe that it is our duty to provide your company with more than just a good looking website. We use our knowledge to create a unique, custom, and functional website while keeping the overall look stylish and attractive.
Great Quality
We confidently offer the highest quality of web design. What distinguishes us from others is that we offer guaranteed satisfaction, if you are not satisfied with your layout, we can modify it until you are.
Best Prices
We've shopped our own competition and are completely aware of their prices; this is why we are so reasonably priced. We offer a good value for your money; unlike other companies we
don't force you to host with us nor do we charge monthly maintenance fees.
Experienced Company
We have personally worked with hundreds of individuals, small businesses, startups and even corporations. We are one of the fastest growing Web Design Companies in the nation. You will not find another company that can beat our experience, customer service and prices.
We do all of our own work, no templates or "off-shoring". We design both flash and HTML Search Engine friendly websites. We are equally skilled at designing corporate websites as well as flashy and fun websites. We understand what it takes to run a business, so rest assured that we'll make the website design process an easy one for you.
Better Business Bureau
MyDesignbytes.com & the HD Group are proud member of Better Business Bureau and Better Business Bureau Online Program. We believe in business ethics and exceptional customer service. When you purchase any of our services, you are able to buy with the confidence that we will meet your needs.
Customer Commitment
In order to provide you with excellent service to help you obtain your online goals and objectives, the entire MyDesignBytes Team is dedicated to ensuring that the services we provide are built on integrity, respectability, and professionalism. We take pride in giving our clients great service every time.
You will work with professionals who are courteous and know how to answer all your website design, hosting and online marketing questions. We provide telephone support (M-F 9 am-5 pm, PST), and 24/7 online support. Our Customer Service is Unbeatable.
Trust Commitment
Our mission is to establish long-term customer relationships based on trust and a commitment. We serve our clients–big or small–with the same passion, integrity, loyalty and effectiveness as possible. All of our programs are designed to accomplish our mission and live up to the expectation our clients have entrusted in us.
Business Philosophy
MyDesignBytes.com is a customer-focused company and completely responsive to change, balanced by a clear understanding that value and quality guide our decision making. Great companies are built on the principle of doing the right thing each and every day, and treating business partners, customers, and employees honestly, fairly, and with respect.
We provide multiple ways to do business in a secure environment, guided by prudent rules and regulations to ensure that we are providing efficient and effective services to our customers.
Customer Satisfaction
Our goal is to be a leader in customer satisfaction and to become a successful company by increasing customer loyalty. To achieve our goal we must create a positive user experience, maintain a low volume of requests for technical assistance with current clients, and to maximize our organization's ROI (return on investment) through targeted marketing.
Our Total Guarantee
We are so confident in our work, we offer a complete "Money Back Guarantee". If you are not completely satisfied with our service and wish to cancel your account and request a refund, we offer a no risk, no hassles money back guarantee. No risk, no hassles, that's our promise to you!
Consequently, subscriber may request a full refund within 30 days of initial sign-up and be refunded all fees paid to-date, including setup fees, less any additional over-usage, deposits, and domain registration costs.
30-Day Money Back Guarantee
MyDesignBytes.com proudly offers its subscribers a "30-Day Money Back Guarantee." This guarantee allows subscriber to purchase our services with full confidence and zero-risk. Consequently, subscriber may request a full refund within 30 days of initial sign-up and be refunded all fees paid to-date, including setup fees, less any additional over-usage and free domain registration costs. Terminated accounts are not eligible for this guarantee if the termination occurred due to a violation of our Terms of Service.
Any-Time Money Back Guarantee
We proudly offer our subscribers an "Any-Time Money Back Guarantee." This guarantee allows a subscriber to use our services with full confidence and zero-risk. Consequently, subscriber may request a full refund of the current month's fees (not the current billing cycle) and to-date pre-paid fees for future months, less any additional costs.
Refund Policy
For all projects a consolidated brief must be submitted that contains all requested information before starting the project. If the customer fails to submit the required information within 30 days of making the payment, we may decide to consider the project inactive and not proceed with its implementation.
If an order is canceled within 14 days of making the payment and before any work has been done, we will refund 75% of the payment. If the work has already begun the maximum refund will be 50% of the payment. Under special circumstances, we reserve the right to negotiate and refund an appropriate portion of the amount paid by the customer.
For full details please see our Terms of Service.
